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Privacy Policy

Last updated: 01/01/2026

OKUCH (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to all visitors and customers of https://okuch.com/ (the “Site”).

1. Personal Information We Collect

We may collect the following personal information when you visit or purchase from our Site:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers; we do not store card details)

We may also automatically collect:

  • IP address
  • Browser and device information
  • Pages visited and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Deliver products and provide customer support
  • Communicate order updates and respond to inquiries
  • Improve our website and services
  • Send promotional communications (only if you opt in)
  • Detect fraud and ensure site security

3. Disclosure of Personal Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and fulfilment providers
  • Website analytics and marketing platforms (e.g. Google, Meta)

We do not sell or rent your personal information.

4. Overseas Disclosure

Some third-party service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.

5. Data Security

We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no online transmission is completely secure.

6. Cookies

We use cookies to improve your browsing experience and analyse website traffic. You can disable cookies via your browser settings; however, this may affect site functionality.

7. Access & Correction

You may request access to, or correction of, your personal information at any time by contacting us using the details below.

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us. We will investigate and respond within a reasonable timeframe.

9. Contact Us

OKUCH
🌐 https://okuch.com
📧 support@okuch.com