Terms of Service

By accessing or placing an order through okuch.com, you agree to be bound by the following terms. Please read them carefully before purchasing.

About Us

Okuch (okuch.com) is an Australian online retailer supplying hi-vis workwear, rail-style clothing and PPE for trades and civil industries. We operate from New South Wales, Australia.

Orders & Payment

• By placing an order, you confirm that all details provided are accurate and complete
• Payment is required in full at the time of ordering
• All prices are listed in Australian Dollars (AUD) and include GST where applicable
• We accept major credit and debit cards via our secure payment provider

Product Descriptions

We make every reasonable effort to display product details, sizing and images accurately. Minor variations in colour may occur due to monitor settings or manufacturing. If a product differs significantly from its description, you are entitled to a remedy under Australian Consumer Law.

Pricing Errors

In the event of a pricing error or system fault, we reserve the right to cancel the affected order and issue a full refund. We will notify you promptly if this occurs.

Availability

All orders are subject to product availability. If an item becomes unavailable after your order is placed, we will contact you to offer a substitute, a backorder arrangement, or a full refund.

Intellectual Property

All content on okuch.com, including logos, images, text and design, is the property of Okuch and may not be reproduced, distributed or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Okuch is not liable for any indirect, incidental or consequential loss arising from the use of products purchased through our store, except where liability cannot be excluded under the Australian Consumer Law.

Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

Changes to These Terms

We may update these terms at any time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

Last updated: July 2026